Returns & Exchanges

At SVG Craft House, we want you to be completely satisfied with your digital and physical crafting supplies. If your order isn't quite right, we offer a 30-day window for returns on eligible items to ensure your creative projects stay on track.

1

Initiate Your Request

Contact our support team with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA) number.

2

Prepare the Package

Securely pack the unused items in their original packaging, ensuring that all components and documentation are included to prevent damage during transit.

3

Ship the Items

Affix the provided shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking number for reference.

4

Receive Your Refund

Once our warehouse inspects the returned goods, we will process your refund to the original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing